Working Student - BPO Steering & Quality Customer Service (all genders)
ABOUT YOU SE & Co. KG · Hamburg, DE
Company Description ABOUT YOU is one of Europe’s fastest growing e-commerce companies. Based in Hamburg and Berlin, we operate at the intersection of fashion...
Job description
Company Description ABOUT YOU is one of Europe’s fastest growing e-commerce companies. Based in Hamburg and Berlin, we operate at the intersection of fashion and technology. Our mission is to rethink online shopping and make it personal and seamless. This takes more than good ideas. It takes people who take initiative and challenge the status quo. We believe in flat hierarchies, direct communication, and pragmatic decisions. No long approval chains. Just ownership, trust, and clear responsibility. We work hard, but we also believe in enjoying the ride together - over team lunches, afterwork drinks, company events, or a quick coffee in between meetings. If this sounds like you, ABOUT YOU could be the right place to bring in your perspective. Job Description: - Data Analysis: Preparation and analysis of operational key performance indicators (KPIs) - Reporting & Automation: Creation of performance reports and support in process automation - Handling operational topics as well as communication with our international service providers - Support in quality management - Administrative management of system access for external employees Qualifications: - Ongoing studies, for example in Bus...