Customer Service Associate

Job description

At Safe Haven Security, we are more than just a home security company! We are a team of dedicated professionals who are passionate about making a difference in the lives of our customers and our employees. Our mission is to provide peace of mind and protection to families across the country, and we achieve this by offering cutting-edge security solutions and exceptional customer service. Position Summary: We are seeking a detail-oriented and customer-focused Account Creation Associate to join our team and work remotely . In this role, you will assist customers over the phone by providing information about our internet packages, entering account information, performing quality assurance, data entry, scheduling, and maintaining confidentiality. Your primary responsibility will be to help guide potential customers in selecting the best internet package to meet their needs while accurately processing package data. The ideal candidate will possess excellent organizational skills, attention to detail, and exceptional communication skills. This is a fast-paced environment and requires an individual who can work with little supervision and is self-motivated. In this role you will: - Partic...