Client Success Manager - WasteX

Job description

Position Overview The Customer Success Manager (CSM), WasteX at Conservice is the primary advocate for our customers' success, serving as the face of the WasteX program and owning the end-to-end customer experience. You will be accountable for the value created for our customers through three core pillars: ________________________________________ - Customer Value Creation: Actively involved in onboarding new relationships, working directly with senior executives and frontline roles to implement the program. - Customer Management: Owning the long-term relationship to ensure increasing value through strong business acumen, problem-solving, and relationship-building. - Internal Enablement: Collaborating with internal leaders to improve products and drive continuous growth. We seek problem solvers who excel as both individual contributors and people developers. Core Competencies: ________________________________________ - Leadership: Demonstrate initiative and an ownership mindset; identify and execute value-creating opportunities for customers and internal operations. - Problem Solving: Leverage structured thinking and a focus on root causes to plan and resolve complex issues. - Custo...