Senior IT Technician

Job description

Benefits: “Any sufficiently advanced technology is indistinguishable from magic." -Arthur C. Clarke - Bonus based on performance - Dental insurance - Free food & snacks - Health insurance - Paid time off - Profit sharing - Training & development Who we are: NerdsToGo is a rapidly growing technology-based service company with a mission to provide the finest white-glove service in the business. We strive every day to provide outstanding technology services for residential and small business customers, so as to demystify the technology our customers believe to be “magic”. Job Summary: We are seeking a Level 2/3 technician (Senior Technician) to join our team. This role will primarily focus on providing advanced technical support, executing managed services tasks, and leading complex projects for our customers, both residential and small businesses. The Senior Technician will have the ability to work independently and be capable of managing advanced technical tasks and responsibilities. What You’ll Be Doing In This Role: ● Consult with customers in-store, over the phone, and on-site at their business or residence to provide advanced solutions● Maintain a positive, empathetic, and profe...