Member Experience Officer - Heritage Bank, North Lakes Branch

Job description

Are you a customer service professional looking to start your career in banking? Working with us as a Member Experience Officer , you will be the face of our business and will be responsible for delivering consistently high-quality customer service. This role is being offered as a flexible part-time opportunity in our Heritage Bank, North Lakes Branch. About the role: As a Member Experience Officer, you’ll be the welcoming face our customers look forward to seeing in the branch. This role is ideal for someone who enjoys real conversations that can support our customers with their financial journeys. You’ll be empowered to: This opportunity is a flexible part-time position our North Lakes Branch, with variable hours ranging from 15 - 32 hours per week, on a rotating roster. You will also be required to work one in every six Saturdays for an 8:45am – 12:15pm shift at our Chermside Branch. To support your work life balance, we provide rosters for a 4-week period and release these 1 week in advance. Our dedicated branch teams are committed to providing service and support to our local communities across our Monday to Saturday trading we are seeking applicants with full flexibility acro...