Senior Site Manager
RICOH · Waltham, Massachusetts, US
Senior Site Manager, MS Site Management Position Profile The Senior Site Manager is accountable for the daily operations of a medium to large team, which may...
Job description
Senior Site Manager, MS Site Management Position Profile The Senior Site Manager is accountable for the daily operations of a medium to large team, which may include a complex site and/or multiple sites. This role ensures contract compliance for contracted services including, but not limited to, Copy Services, Courier Services, Managed Print Services, Hospitality, Imaging, and Mail Services through SLA results and client feedback. This position is responsible for selecting and assessing talent, recruiting, hiring, onboarding, employee retention, staff training and development, succession planning, and conducting performance management, including employee counseling. Job Duties and Responsibilities: - Manage daily operations of a medium to large site while leading a medium to large team of direct reports. - Prioritize complex projects while effectively managing multiple competing priorities. - Foster an inclusive, high-performing team environment in which SLA objectives are met. - Maintain expert knowledge of Ricoh’s products and offerings; consistently consult and display insight into strategic and tactical issues by actively seeking input from counterparts in other business units....