Account Representative - Brokerage

Job description

Position Summary: Penske’s Brokerage division is looking for an Account Representative to become part of an excellent team. This is a great opportunity for an individual who is self-motivated, has strong analytical and computer skills, strong attention to detail and is enthusiastic to work in a customer-centric environment. This position coordinates all processes and functions of load planning and freight movement. Shift: Sunday 8:00am - 9:00pm and Monday thru Wednesday 12:00pm - 9:00pm Monday and Tuesday 11:30pm - 7:30am Saturday and Sunday 9:00pm - 9:00am Major Responsibilities: • Process customer orders, plan & optimize shipments into loads, tender freight to third-party carriers• Update Transportation Management System/Mercury Gate with current shipment information.• Provide detailed instruction to various customers & associates from other shifts by phone and e-mail• Provide visibility to management and the customer by tracking, process over-sight, auditing, researching and troubleshooting operational issues or functions.• Complete daily logs and trackers• Handle rate negotiations with carriers on a spot rate basis• Identify cost savings opportunities for the customer• Coordina...