Loan Processing and Operations Associate

Job description

Morty is building the AI operating system for modern mortgage businesses — combining AI-powered workflows, software, lender access, and operations into a single platform that enables loan officers and brokerages to operate more efficiently and scale. What you’ll do: - Manage loan files from application through closing, ensuring accuracy and timeliness - Coordinate with borrowers, loan officers, lenders, and third parties to move files forward - Review borrower documentation (income, assets, credit, property) for completeness and consistency - Track and manage conditions, deadlines, and closing timelines across multiple files - Identify and resolve issues that could delay closing - Communicate clearly with all stakeholders on status, next steps, and outstanding items - Ensure files meet internal standards and lender requirements - Support closing coordination, including final document review and funding readiness What we’re looking for: - Bachelor’s degree required - 2+ years experience in mortgage processing, closing, or financial services operations - Strong attention to detail and ability to manage multiple files at once - Clear and professional communicator - Highly organized wi...