Customer Service Representative II

Job description

Mechanics Bank is currently searching for a full time Customer Service Representative II to join our team at our Wedgewood Branch. Under general supervision, independently performs basic to moderately complex banking transactions. Actively assists customers, pays close attention to detail, and offers referrals for additional products and services. Delivers excellent customer service. Responsible for the operational quality and accuracy of their work, including cash balancing processes. Follows all related policies and procedures and compliance with all banking regulations. Works with leadership team to achieve personal goals in the areas of deposit growth, business relationship growth, consumer relationship growth and operational soundness.At all times, provide superior customer service. What you will do: Teller Activities: Provides daily deposit services such as handling deposits, withdrawals, holds, loan payments, stop payments, telephone transfers, direct deposits, cash advances, verifications of deposit, Debit card requests, and other related matters. Maintains cash handling within prescribed limits, accurately count, receive and disburse cash, correctly handle mutilated and ba...