Spanish/English Sports Customer Service Representatives

Job description

Company Description Apply + Complete SHL Testing: Do you enjoy sports? Are you passionate about entertainment and technology? Enjoy streaming? Interested in a work from home opportunity? Join Us. Our high-performing Streaming Services team is searching for individuals who are curious, innovative, knowledgeable and excited about sports to join us as Sports Specialists. Job Description: As a specialist, you will provide exceptional customer service and act as a brand ambassador for our customer, helping to deliver on their mission to serve sports fans anytime, anywhere and connecting fans to the sport and games they love most. That means you will support all aspects related to the customer's digital sports platforms via chat, SMS, email/web-form, social, voice and self-service to provide superior fan experiences every day. This will include: - Creating best-in-class experiences for all fans that contact us by demonstrating patience and acknowledging customer problems and issues - Educating the fan, helping them accomplish what they want to do (stream a game, create fantasy account, etc.), and talk sports while you do it - Effectively using all available technology tools and resources...