Suffolk Punch SouthPark Hostess - PT

Job description

Job DetailsJob Location: CHARLOTTE, NC 28211Position Type: Part TimeSalary Range: $15.00 - $17.00 HourlyJob Shift: AnyJob Category: Restaurant - Food ServiceJob Summary: Hosts are the first point of contact for guests and set the tone for the dining experience. This role manages reservations, waitlists, and seating while maintaining a friendly, organized, and professional demeanor. Key Responsibilities: Greeting and welcome guests warmly upon arrival Manage reservations, waitlists, and table assignments efficiently Communicate wait times and manage guest expectations Answer phone calls, take reservations, and provide menu information Assist servers and managers in maintaining guest flow and satisfaction Ensure the entry and waiting areas are clean and organized Provide exceptional hospitality from arrival to departure QualificationsRequirements: High school diploma or equivalent preferred Prior restaurant or hospitality experience a plus Excellent communication and customer service skills Ability to manage reservations, waitlists, and seating assignments efficiently Strong phone etiquette and ability to answer guest questions Warm, professional, and welcoming demeanor Ability to re...