Seasonal Client Care Representative

Job description

Benefits: Join Our Team as a Client Care Representative Pass One Hour is seeking a Part-Time Seasonal Customer Service Representative (CSR) to support our team during busy nights and weekends. This position plays a key role in helping customers with scheduling, inbound calls, and providing a professional first impression of our company. The ideal candidate is dependable, organized, friendly, and able to stay calm in a fast-paced environment. HVAC experience is a plus, but not required. This role has the potential to become a permanent position based on performance and business needs as we continue to grow. - Bonus based on performance - Training & development JOB SUMMARY: This position answers incoming client telephone calls and assists with the supervision and dispatching of all scheduled service and maintenance calls. Your main responsibilities will include: - Answering inbound customer calls promptly and professionally. - Scheduling service appointments and dispatching information clearly to our field team. - Providing updates and support to customers throughout their service experience. - Maintaining accurate customer records and notes in our system. What We’re Looking For: - A...