Patient Account Representative RBO

Job description

BASIC PURPOSE OF THE JOB: Responsible for accurate billing and collections of Physician Receivables. Gives feedback to team lead on ways to improve daily processes and improve collections. Able to work in a team environment and problem solve. Ensures clean claims and timely follow up of claims with insurance companies. REPORTS TO: - RBO Lead Patient Account Representative JOB REQUIREMENTS: Supervisory Responsibilities: NO: Minimum Education: High School Diploma/GED Preferred License/Certification Required: None: Minimum Work Experience: Physician billing and collection experience preferred REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: - Excellent customer services skills and ability to work with a team required. Familiar with rules and regulations of CMS/Tenncare and other payers to ensure proper collection of insurance data to finalize claims for proper billing and to proper payer on first claim submission. Excellent typing stills. Ability to work with insurance companies to ensure timely payment of claims. Problem solving stills and multi tasking required. DUTIES AND RESPONSIBILITIES: - Answers incoming telephone call in a courteous and helpful manner: Calls are answered timely and...