Banquets Supervisor

Job description

POSITION SUMMARY: We’re looking for a Banquets Supervisor who brings energy, attention to detail, and a passion for exceptional service. If you thrive in fast-paced environments and love leading teams to deliver seamless guest experiences, this is your opportunity to shine. About the Role: As Banquets Supervisor , you’ll oversee the daily operations of our banquet and event spaces including restaurant, bar, function rooms, lobby and pier. You’ll lead by example on the floor, support your team during peak periods, and ensure every guest interaction reflects our commitment to excellence. Key Responsibilities: - Supervise banquet operations and assist with event execution - Ensure efficient, friendly, and professional service is delivered at all times - Support servers and hosts during busy periods to maintain service flow - Maintain high standards of cleanliness and sanitation across all function areas - Monitor guest satisfaction and respond to feedback with care and urgency - Familiarise yourself with VIP and regular guests to personalise service - Ensure all beverages are prepared to standard recipes and cost controls are maintained - Conduct regular stock takes and manage bar ser...