Medical Support Assistant

Job description

Job Description Medical Support Assistant NIH Clinical Center | Bethesda, MD Full-Time | On-Site Spectrum Healthcare Resources is proud to offer an exceptional opportunity for a Medical Support Assistant to support the National Institutes of Health (NIH) at the world‑renowned NIH Clinical Center in Bethesda, Maryland. This is not a typical front-desk role. As a Medical Support Assistant, you are the first human connection for patients who travel from across the nation—and around the world—to receive care available nowhere else. Your work directly supports groundbreaking medical research and provides comfort, clarity, and dignity to patients and families at pivotal moments in their lives. If you are compassionate, detail‑oriented, and thrive in a fast‑paced healthcare environment with real purpose, this role offers a career that truly matters. Position Overview: The Patient Support Services Department (PSSD) serves as the front line of the NIH Clinical Center, delivering exceptional customer service, patient registration, appointment coordination, and travel support. As a Medical Support Assistant, you will act as a trusted guide for patients and families navigating complex clinical...