Analyst I Service Desk

Job description

Womble Bond Dickinson (US) LLP seeks an on-site Service Desk Analyst for our Phoenix, Nashville, North Carolina, or South Carolina offices. The Service Desk Analyst is a key member of a collaborative team that provides high-quality technical support to attorneys and staff firmwide. This role focuses on resolving hardware, software, and system-related issues—often in time-sensitive situations. Success in this position requires strong troubleshooting skills, clear communication, and a team-oriented mindset to ensure reliable service delivery and a positive user experience. RESPONSIBILITIES: REQUIREMENTS: This position is subject to export control laws. COMPENSATION : The national average salary range for this role is $45,000 - $83,000. Starting salary will be determined based on location, qualifications and experience. Womble Bond Dickinson (US) LLP will consider all qualified applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable federal, state, and local laws, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chan...