RMA Administrator

Job description

TTM Technologies, Inc. – Publicly Traded US Company, NASDAQ (TTMI) – Top-5 Global Printed Circuit Board Manufacturer About TTM: TTM Technologies, Inc. is a leading global manufacturer of technology products, including mission systems, radio frequency (“RF”) components, RF microwave/microelectronic assemblies, and technologically advanced printed circuit boards (“PCB”s). TTM stands for time-to-market, representing how TTM's time-critical, one-stop design, engineering and manufacturing services enable customers to reduce the time required to develop new products and bring them to market. Additional information can be found at www.ttm.com Scope: RMA Administrator will coordinate the Retuned Material Authorization (RMA) process and is responsible for assisting in the planning and analysis of products and processes to eliminate future quality issues. Duties and Responsibilities: ▪ Coordinates the RMA (Returned Material Authorization) process including issuing, receiving, analyzing and closing RMAs. ▪ Opening and examining customer returns. ▪ Issues RMA & NAFTA documentation to Customer Service, Quality Engineering (QE), and Customer when required ▪ Using the Quality portal, the administ...