Communications Officer – Strategic Communications

Job description

The Communications Officer – Strategic Communications role is responsible for delivering creative, collaborative, and innovative communications that build trust, satisfaction, and confidence among communities, partners, and our workforce. It ensures a 24/7 capability to respond to major incidents and produce hyper-targeted, localised messaging that supports operational priorities. Acting as a trusted expert within the Corporate Communications Department, the postholder leads the development of accessible, inclusive communications that positively influence behaviours and align with force objectives. Reporting to the Strategic Communications & Engagement Manager, the postholder will plan, lead, and implement effective internal and external communication strategies, producing high-quality written and digital content across all channels. They will monitor trends, assess risks, and evaluate performance to improve engagement. The role includes advising senior stakeholders, managing thematic priorities, and building strong relationships with internal and external partners to deliver outcome-focused communications that cut through a competitive landscape and enhance public confidence. Key...