Program Manager

Job description

Description JOB TITLE: Community Living Program Manager DIVISION: Community Living: REPORTS TO: Community Living Operations Manager SUPERVISES: 10-30: EXEMPTION STATUS: Exempt: POSITION SUMMARY: The Program Manager (PM) is a frontline leader within Behavioral Health Allies’ Community Living division and serves as the primary executor and implementer of services within assigned residential homes. Program Managers are directly accountable for the quality of care, staff performance, compliance, safety, and culture within the homes they oversee. The Program Manager is embedded in the homes and responsible for day-to-day execution. PMs lead through presence, accountability, and follow-through. The Program Manager is the direct leader of DSPs and Shift Supervisors and is responsible for building stable, well-trained, high-performing teams. The Program Manager is people-focused and outcomes-driven, with a primary emphasis on staff training, retention, service quality, regulatory compliance, and safe, well-run homes. Program Managers are responsible for ensuring that daily operations, staff practices, and home environments align with Applied Behavior Analysis (ABA) principles and evidence-...