JobMesh

Student Advisor - 9 month contract

Online Education Services · Cremorne, New South Wales, AU

About OES OES is a vibrant and values led organisation, and we are passionate about enhancing lives through education. We work with university partners, trai...

Job description

About OES OES is a vibrant and values led organisation, and we are passionate about enhancing lives through education. We work with university partners, training institutes, and professional bodies worldwide, to develop and enable immersive and engaging learning experiences. We empower our teams to be student focused, innovative and embrace change with a growth mindset to ensure we achieve our vision of being the world’s most impactful enabler of education. We encourage our people to grow and develop through teamwork and a diverse range of projects, programs and challenging work. We trust our people to deliver, so when you work with OES, you will join a team who are empowered to impact every day . The Opportunity: Day-to-day the Student Advisor is the first point of contact for students via phone, email and web chatter, dealing with a range of queries or issues. These include general academic advice, emotional support, technical assistance as well as enquiries relating to courses and University processes. In addition, this role provides end to end administrative support throughout the student journey, right from enrolment through to graduation. Reporting to the Team Leader, the Stu...