Quality Manager

Job description

We are seeking a Quality Manager to join our Cleveland team. The ideal candidate brings a solid background in quality management and a hands-on approach to ensuring products meet the highest standards. In this role, you’ll develop and maintain quality systems, procedures, and controls, while working closely with internal teams, customers, and suppliers to quickly and effectively resolve issues with AS9100C standards. You’ll play a key role in driving compliance, supporting continuous improvement, and ensuring reliable product performance through strong problem-solving and collaboration. Key Responsibilities: Establish a quality system continuous improvement program Manage challenging customer quality requirements such as PPAP Own the problem-solving process for quality and drive usage through quality team Drive quality direction for new product development and commercialization to ensure products meet performance standards and are highly manufacturable from a quality perspective. Establish and maintain critical-to-quality specifications, test plans, procedures, tools, and meaningful metrics to control all aspects of manufacturing. Lead resolution of customer complaints, coordinatin...