Data Scientist Senior Associate

Job description

As a Data Scientist Associate in the Consumer Bank Sales Science team, you will help develop and scale data-driven approaches that connect customer demand, branch capacity, and sales outcomes to inform staffing decisions across our branch network. You’ll work on analytically rich problems—forecasting demand, modeling capacity, and evaluating tradeoffs—to help teams make decisions that improve customer experience and business performance. You’ll partner closely with colleagues across branch operations, workforce management, finance, product, and analytics to translate real-world constraints into solutions that can be put into practice. You’ll communicate insights clearly to both technical and non-technical stakeholders and help build repeatable tools and measurement frameworks. You’ll have opportunities to expand your technical depth and broaden your business impact through mobility across adjacent analytics and data science problem spaces within the firm. Key responsibilities: - Develop and maintain branch staffing models to optimize banker allocation, leveraging capacity modeling, demand forecasting, and constraint-based optimization techniques. - Design and evaluate staffing stra...