Customer Care Coach

Job description

Customer Care Coach Want to Help People Move Forward? Join Serenity. Looking for work that feels meaningful but doesn’t require a specialized background? At Serenity, we’re building a team focused on creating supportive experiences that help people feel encouraged, confident, and empowered in their personal growth. We’re hiring Customer Care Coaches who enjoy connecting with others and creating positive, supportive environments. No Specialized Background Required — We’ll Train You You bring the attitude and experience. We’ll provide the training. If you have 2+ years of professional work experience , a strong work ethic, and enjoy helping people feel heard and supported, this role could be a great fit. What You’ll Do as a Customer Care Coach In this role, you’ll work closely with individuals participating in structured sessions designed to support personal progress and well-being. Your day-to-day may include: - Working one-on-one with individuals throughout the day - Guiding participants through scheduled sessions using specialized program tools and technology (training provided) - Helping individuals stay motivated and engaged through simple practices like journaling, gratitude ex...