Housekeeping Supervisor

Job description

SUMMARY: In an effort and manner that represents HDG Hotels Legacy Division’s vision, mission and values, this position is primarily responsible for ensuring standards of cleanliness, hygiene, and tidiness are maintained throughout the hotel. This leader manages the housekeeping and laundry departments efficiently and control costs by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES: Core duties and responsibilities include the following. Other duties may be assigned. ATTENDANCE: Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards and work deadlines; beginning and ending assignments on time; and scheduled work breaks; where applicable. COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies: Interpersonal - Internal and External Customer Service - Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. - External Working Relationships – Develops and maintains courteous and effective working relationships with clients, vendors and/or any other re...