D365 BC Support Consultant

Job description

Become a change maker and join Node4. Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us. So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you. About the role: As a D365 Business Central Customer Support Consultant, you will be the point of contact to provide a cohesive experience for clients. You will be required to update customers on all stages of support calls, from logging, research, action plan, escalation to resolution and if required timely escalate to team leads or managers. An excellent line of communication must be upheld at all times with team members and clients to ensure the highest level of customer service. The ideal candidate for this role will be an approachable and pro-active problem solver with a good understanding of Microsoft dynamics NAV/Business Central and related products. The successful candidate can join the team in a remote or hybrid capacity however may on oc...