Customer Service Dutch speaker - 100% Remote

Job description

Company Description Choose challenge. Choose pace. Choose growth. Our customer service is not only the first point of contact for our customers but also the flagship of our company. By providing superior and unique services, we ensure that our customer's expectations are consistently exceeded and customer satisfaction is always outstanding. Be part of our colorful and motivated customer service team and contribute to the professional phone support of our private customers by coordinating appointments for our branches. With your support, you will help to continuously improve our service quality. Our offer: - Hybrid or remote work - A warm team atmosphere and fun team events - Private health insurance via medicover - Inclusive and respectful multicultural work environment - Personal development Job Description: Your new job: - An attractive mix of in- & outbound calls for appointment coordination and planning - Customer preparation for their appointment in one of our 24 NL branches - You know how important a good customer journey is and are actively engaged in improving our customer satisfaction. - Identify customers’ needs, clarify information, research every issue, and provide the...