Service Account Coordinator

Job description

Company Description GG Media is a forward-thinking company dedicated to delivering high-quality customer experiences through innovation, professionalism, and a strong commitment to excellence. We pride ourselves on building a team that values collaboration, integrity, and growth. At GG Media, we believe our people are the foundation of our success, and we invest in creating an environment where talent thrives. Job Description: We are seeking a detail-oriented and proactive Service Account Coordinator to support our client service operations. This role serves as a key point of coordination between internal teams and client accounts, ensuring seamless communication, efficient service delivery, and high levels of client satisfaction. Responsibilities: Coordinate daily account activities to ensure timely and accurate service delivery Serve as a liaison between clients and internal departments Monitor account performance and assist in resolving service-related inquiries Maintain organized records, reports, and documentation for assigned accounts Support the onboarding process for new clients and ensure smooth transitions Identify opportunities to improve processes and enhance client exp...