Field Service Technician

Job description

POSITION SUMMARY: The Field Service Technician provides on-site services for customers, distributors, and sales through installation, training, repair and preventative maintenance of the business’ equipment. Installations range from stand-alone systems to complex system integration with manufacturing, distribution, and processing lines including installation and integration of PLCs, encoders, sensors and software. The position promotes sales of maintenance agreements, new products, spare parts and consumables. May coordinate a team of Service Technicians. JOB RESPONSIBILITIES: - Assists with the installation of systems including custom applications. - Repairs equipment at customer site. - Provides technical assistance, via phone and email, to help troubleshoot and repair equipment, coordinates problem resolution with product services, engineering, customer service and other personnel. - Tests and verifies electrical motors, sensors, control circuits, power circuits, and other items required to verify proper electrical wiring installation for control panels and their associated devices/motors. - Verify mechanical and pneumatic components are properly installed. - Recommends repairs,...