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Senior Salesforce Operations Specialist

GreenState Credit Union · North Liberty, Iowa, US

Position Summary The Senior Salesforce Operations Specialist coordinates demand intake and governance processes for the Salesforce platform.

Job description

Position Summary The Senior Salesforce Operations Specialist coordinates demand intake and governance processes for the Salesforce platform. This role coordinates cross-functional efforts between business stakeholders, Salesforce delivery teams, and compliance and audit partners to support a secure, scalable, and wellgoverned platform. The Senior Salesforce Operations Specialist oversees the intake and evaluation of enhancement requests and helps drive delivery coordination. For larger initiatives, this role may step in as a project coordinator to support planning, timelines, and execution. This position also helps ensure data integrity, platform standards, and regulatory requirements are consistently upheld. The ideal candidate is highly organized, communicates effectively across teams, and can balance governance, operational support, and project coordination to maintain a healthy Salesforce environment that scales with the business. GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality o...