Associate District Manager

Job description

The role: As our Associate District Manager, you will play a pivotal role in driving growth and ensuring customer satisfaction across our fast-growing Pest Elimination business in Brisbane. You will be at the forefront of developing, coaching and empowering a team of Service Specialists. Your leadership will be instrumental in driving growth, ensuring customer satisfaction and fostering a culture of customer excellence within your territory. Your responsibilities: Foster a customer-centric culture emphasizing the importance of understanding and addressing customer needs. Mentor and coach your team, providing support, guidance and development opportunities Manage the financial growth and forecasting for the territory, identifying service planning strategies and reviewing consumable costings Build and maintain strong relationships with customers to deliver tailored solutions Work in conjunction with the Sales and Admin teams to successfully roll out pest services for new customers Analyze market trends, competitor activity and customer feedback to identify opportunities for business growth and improvement Facilitate and lead business review meetings across customer accounts to ensure...