Head of Field Engineering

Job description

Role Overview We’re hiring a Head of Field Engineering at Oumi to build and lead the customer-facing technical function that bridges Oumi’s platform, product, and research capabilities with customer outcomes. This leader will own the strategy and execution for field engineering across the customer lifecycle, from technical discovery and solution design through proof of concept, deployment, onboarding, and expansion. This is a highly cross-functional role for someone who combines strong technical depth in AI/ML systems with a track record of leading customer-facing technical teams. You will partner closely with Sales, Product, Research, and Engineering to help customers successfully adopt Oumi, shape technical strategy in the field, and build the team, processes, and playbooks that scale. The ideal candidate has experience leading or working closely with sales engineering, applied AI, forward-deployed engineering, solutions architecture, or field engineering teams in fast-moving technical environments. You will: Build and lead the field engineering function: Define the vision, operating model, and roadmap for Oumi’s field engineering organization, including hiring, mentoring, and sc...