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Field Service Technician - Tampa, FL

Stryker · US

Work Flexibility: Field-based Individual Responsibilities: - Proactively collaborates with internal teams/departments to promote a culture of inclusiveness a...

Job description

Work Flexibility: Field-based Individual Responsibilities: Proactively collaborates with internal teams/departments to promote a culture of inclusiveness and cooperation Responsible to live and exemplify Stryker’s Values: Integrity, Accountability, People, and Performance. Functional Responsibilities: Field service & support: Provide effective, proficient, and timely service and repairs to all customers in direct support of the sales team to ensure optimal customer satisfaction Adhere to account protocols. Responsible for fault isolation and maintenance of equipment at account locations Promote Stryker’s business by recognizing opportunities to fulfill additional customer needs and communicating with the appropriate Stryker personnel for follow-up Provide post sale in-servicing on equipment operation and maintenance Perform warranty, upgrades, field actions, preventative maintenance, installations, deliveries billable or any other related services required by a client. Follow all administrative duties in a very accurate and timely manner, assist in the development of new service procedures, provide new product information to customers Maintain an accurate inventory of Stryker equip...