Working Student - Merchant Operations Performance - ZEOS (all genders)

Job description

THE ROLE & THE TEAM: The ZEOS Logistics department is responsible for all partner-facing Zalando Logistics Solutions. Within the Merchant Performance team, our objective is to build operational stability for major strategic accounts, guide merchants toward becoming self-sufficient partners, and optimize overall logistics performance. As a Working Student on our team, you will have a highly focused, manageable mission supporting the team in driving operational excellence. Rather than following a rigid routine, your specific responsibilities will be tailored when you join, depending on our immediate strategic priorities and your unique strengths. You will dive deep into data, help build smart analytical tools, and assist in setting up scalable processes across our core pillars—whether that involves optimizing stock management, automating reporting for our top-tier accounts, or creating assets for strategic merchant conversations. YOUR MISSION (WHAT YOU’LL DO): Data Deep-Dives & Extraction: Run targeted analyses on core operational metrics (such as inventory availability, inbound performance, and MCF SLAs) to identify system friction points, patterns, and logistical bottlenecks. Tool...