MDM and Endpoint Management Analyst

Job description

Secure and drive user experience for both mobile device and endpoint management. Qualifications: - Own and administer ICCU’s enterprise Mobile Device Management (MDM) platform and assist with Endpoint management. - Administer and support endpoint and mobile device management across Windows, macOS, iOS/iPadOS, Android, and (as applicable) Linux using Intune, Jamf Pro, and/or Altiris (or equivalent UEM tools). - Manage device enrollment and provisioning workflows, including Windows Autopilot, Apple Automated Device Enrollment (ADE), and Android Enterprise; troubleshoot enrollment failures and improve reliability. - Configure and maintain device configuration profiles, security settings, restrictions, and standard build configurations to ensure consistent user experience and policy compliance. - Deploy and support applications to endpoints and mobile devices (required apps, optional/self-service catalogs), including packaging, assignment, deployment rings, and rollback procedures. - Execute patch and update management for operating systems and key third-party applications; monitor update compliance, remediate failures, and coordinate change windows. - Support endpoint/mobile security...