Call Center Service Representative

Job description

Credit Union Call Center - MSR / CSR - Full time Welcome to Floridacentral Credit Union. Join a team committed to developing your talent, rewarding your efforts, and providing opportunities for your career growth. We are currently in search of our newest team members in our Tampa Member Services call center. Understanding that our employees are our most valuable resource, we are committed to providing career development opportunities and generous benefits to our entire workforce. The ideal candidate will be passionate about Customer Service and motivated to work with our members. Previous call center & customer service experience. Computer skills including navigating multiple tabs, windows and systems and verbal communication skills essential. Credit Union experience is not required. Monday through Friday // Day Shift . Member Services Representative - Call Center - English or Bi-lingual regulations with continuing training, to ensure that they adhere to our internal policy and procedures. - To assist members and potential members with their telephone requests; explains services, responds to problems, and directs phone calls to the appropriate area. - Answers questions about produc...