Convention Services Manager | Sheraton Portland Airport Hotel

Job description

Job Summary: To assist in the overall efficient operation of the Convention Services Department. Responsible for the efficient and professional coordination of any assigned convention or meeting group Summary of Essential Job Functions: - Perform administrative duties relevant to account responsibilities in compliance with corporate guidelines. Document and organize detailed requirements of each function. Coordinate activities of various departments to service accounts, such as directing room service in the creation and delivery of VIP amenities. - Communicate with sales, front office and reservations in order to coordinate and monitor guest room blocks and special reservation needs. Assign banquet/meeting rooms set up based on needs of clients, e.g., classroom, rounds. Review banquet associates’ work to ensure accuracy. Monitor in-house group activity, providing assistance as needed such as organizing exhibit set-up. - Establish rapport with and entertain meeting planners while promoting hotel facilities and services. Conduct walking site inspections throughout property. - Advise sales staff as to ability to accommodate client demands including phone requirements, fit of available...