Repatriation Administrator - Funeralcare

Job description

Repatriation Administrator – Funeralcare £25,430 pro rata plus great benefits (Work Level 6C) Part-time, 22.5 hours per-week working on Friday, Saturday and Sunday Remote: We’re looking for a Repatriation Administrator to join our Co-op Funeralcare team. You don’t need previous experience as we provide full training and ongoing support so you’ll have all the tools you need for your new role. You’ll also benefit from a competitive salary, an excellent pension scheme, and discounts on a range of Co-op products and services. Why this role matters: In this role, we’ll look to you to be there for our clients when they need our help, support and advice. You’ll be the main point of contact for clients when they call us, particularly Saturday and Sunday, and it’ll be up to you to understand their needs and help them plan the repatriation of a loved one. What you’ll do: - Answer client calls and queries, providing support and guidance, and advising on the best services to meet their needs and budget - Work with the wider team to make sure our client needs, service levels, and important metrics are met - Support various administrative aspects of a repatriation arrangement - Work with our fun...