Manager, Customer Success

Job description

Company Description Xplor Technologies powers the experiences at the heart of everyday life. Through modern vertical software, embedded payments, and AI-powered capabilities, we help businesses in fitness, recreation, golf and club, field services, laundry, education, and other membership-based and service-based industries simplify operations, uncover insights, and elevate customer and member experiences. Service Autopilot (SA), a division of Xplor Field Services, supports lawn care, cleaning, and field service businesses through an all‑in‑one platform used by thousands of contractors. SA’s Customer Success team plays a critical role in helping customers adopt best practices, see value quickly, and continue growing their businesses with our platform. Job Description: You’ll join Xplor Field Services - the team that develops business management software for the Field Service Industry. We offer business owners an all-in-one software system, which handles scheduling, invoicing, and customer service responsibilities. Our software helps thousands of contractors and field service entrepreneurs build highly profitable businesses – with less stress, and better control over their growth. We...