Front Desk Receptionist - Urgent Care (Bilingual Chinese)

Job description

Front Desk Receptionist - Urgent Care (Bilingual Chinese) Department: Clinic Operations: Employment Type: Full Time: Location: Los Angeles County, CA: Reporting To: Elsa Chan: Compensation: $21.00 - $23.00 / hour Description: We are currently seeking a friendly, detail-oriented Front Desk Receptionist to assist our Urgent Care Centers. This role will report to the Clinical Supervisor and enable us to continue to scale in the healthcare industry. Our Values: - Put Patients First - Empower Entrepreneurial Provider and Care Teams - Operate with Integrity & Excellence - Be Innovative - Work As One Team What You'll Do: - Greet people entering the office, answering questions, providing directions and instructions on the check-in procedure. - Manage a multiple-line phone system by addressing caller concerns, routing callers to the appropriate extensions, and leaving messages for the healthcare providers. - Provide basic and accurate information in-person and via telephone/email. - Maintain the reception area, keeping it clean and free of clutter. - Submit treatment authorization requests. - Assist Medical Assistants with taking patients’ vital signs as needed. - Maintain office security b...