Program Quality & Process Analyst

Job description

Overview Edgewater Federal Solutions is seeking a Program Quality & Process Analyst and to support a major national laboratory. The Quality & Process Specialist is responsible for executing, maintaining, and enforcing quality standards, documentation practices, and operational processes across the program. This role ensures alignment with contractual requirements, governance standards, and performance expectations through the consistent application of established quality assurance and quality control (QA/QC) practices, process standards, and documentation frameworks. Reporting to the Client Delivery Director, this role works closely with program leadership to support quality oversight, process governance, and continuous improvement initiatives across the program. The position operates cross-functionally with service delivery teams and customer stakeholders to ensure adherence to defined processes and standards, identify gaps, and support the execution and tracking of continuous improvement initiatives. The role is responsible for establishing and enforcing QA/QC standards, conducting service quality reviews, and ensuring all operational processes are documented, standardized, and c...