Implementation Coordinator

Job description

The Implementation Coordinator plays a key role as an individual contributor, collaborating closely with external customers and teams, including sales, implementation, client success, and customer support. This role is responsible for planning, executing, and ensuring the successful implementation of our TownSq platform, products, and services. The Implementation Coordinator oversees cross-functional teams to deliver projects on time, within budget, and with high-quality results. This role is onsite 5 days a week at our Richardson, TX location. Responsibilities: - Serve as an external Implementation Coordinator with a proven track record of delivering results, acting as the primary point of contact for customers during the implementation and deployment of products and services. - Develop, manage, and monitor detailed project plans, schedules, and milestones to ensure successful execution, staying within scope, budget, and timeline. - Utilize project management methodologies (e.g., Agile, Waterfall, Scrum) to organize and execute tasks effectively, ensuring all team members remain aligned on deliverables and priorities. - Proactively identify potential risks, develop mitigation stra...