Accounts Receivable Officer

Job description

Air Liquide Healthcare Australia are a leading and dedicated supplier of medical gases, homecare and sleep services. We specialise in respiratory diseases and have a strong reputation in sleep diagnostics and CPAP therapy. The underlying objective of this position is to provide assistance to the Collections team in the collection and accounts functions of all AIR LIQUIDE Healthcare (ALH) and Healthy Sleep Solutions (HSS) accounts. An important function of this role is to ensure that all collection entries are posted in the Great Plains system (ERP) to maintain an accurate Aged Trial Balance. How will you CONTRIBUTE and GROW? Deal with inbound and outbound calls, faxes and emails handling our customers’ enquiries in relation with products, services, stock availability, prices and delivery options in a timely manner. Responsibility for maintaining an Aged Trial Balance as directed Ensuring set KPI’s/Target are met in relation to Collections, DSO, Credit Balances and Aged debt Dealing with Outbound Collection calls: Answering Customer telephone enquiries: Dealing with inbound correspondence relating to accounts Liaising with ALH States staff to solve customer enquiries and to obtain i...