Operations Risk & Controls Lead
AIG · Atlanta, Georgia, US
The Operations Control Lead is a key assurance role responsible for first-line control activities across North America operations.
Job description
About the role The Operations Control Lead is a key assurance role responsible for first-line control activities across North America operations. This role owns the end-to-end delivery of risk and control self-assessments (RCSAs), administers the SOX premium coding testing program, and drives remediation of control gaps through closure. This is a high-visibility role with meaningful cross-functional reach - working regularly with Operations, Finance, Risk, Compliance, and Internal Audit teams – and direct management of a shared service team of Control Testing Specialists. Key responsibilities: Lead business units through RCSA preparation, execution, and documentation – providing constructive challenge to control effectiveness ratings backed by evidence. Own the annual premium coding testing program – a key SOX control for underwriting – ensuring all testing is completed withing required deadlines and to required standards. Partner with the Financial Controls Unit (FCU) and SOX teams to design and execute testing strategies and sampling methodologies tailored to product line risk profiles, process design, and premium volume. Manage and develop a team of Control Testing Specialists,...