Facility Manager III

Job description

SUMMARY: The Facility Manager III ensures that client facilities are operated and maintained cost-effectively, safely, efficiently as per the operating parameters of the Statement of Work and management contract. This job is accountable for the management, financial and operational performance of a facility or group of facilities within a region. The Facility Manager III is the primary BGIS representative for day-to-day contact with the Client and the Tenants for performance of the contract. The FM III will manage a portfolio of properties across Canada for a specific client user base. KEY DUTIES & RESPONSIBILITIES: Exemplify Customer Service and Create Memorable Customer Experiences - Is the single point of contact for a portfolio of properties and all facility related requests. - Manages customer relationships and provides proactive communications. - Builds strong relationships with end users and is a trusted partner with the assigned line of business/client. - Creates presentations for client consumption showcasing trends & providing valued insights and recommendations that support the operations of a first-class facility. - Responds to incidents and ensure timely resolution of...