1st/2nd Line Desktop Support Engineer

Job description

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a 1st/2nd Line Desktop Support Engineer to join one of our clients ' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. Job Overview: We are urgently seeking an enthusiastic IT professional to join our technical services team for an international client. This role is for a 1st Line Support Engineer who will be responsible for resolving technical issues and providing support across various hardware and software platforms. Key Responsibilities: Resolve laptop/desktop and networking issues, liaising with users when necessary. Provide support and maintenance for application software. Assist in the technical implementation of PC hardware applications for user environments. Ensure that software/hardware implementations adhere to change control guidelines, procedures, and methodologies. Handle incident and service request resolution, including hardware component changes. Support incidents and service support requests from other groups, including distributed servers and printers. Perform equipme...