Service Supervisor-Residential
DH Pace · Atlanta, Georgia, US
Why DH Pace? The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the conti...
Job description
Why DH Pace? The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business. Overhead Door Company of Atlanta™, a DH Pace Company, Inc. is seeking to hire a Service Supervisor for our residential department in our Peachtree Corners, GA office! If you have strong leadership skills and thrive on customer service, this role may appeal to you. If you are an energetic individual who enjoys working in a fast-paced service environment, please apply! Job Responsibilities: - Assist with daily scheduling of all jobs; ensuring customers’ preferences are met - Provide immediate problem-solving assistance to office staff/service technicians - Constantly monitor service technicians’ schedules to maximize efficiency and profitability - Track for jobs completed and place follow up calls to customers to ensure expectations were met - Facilitat...