Business Development Representative (Datech Solutions)

Job description

Job Description: The Business Development Representative for our Datech Solutions Organization plays a critical role in driving customer retention and adoption for long-tail accounts through proactive engagement and collaboration with partners. This position focuses on renewal management, nurturing customer relationships, and leveraging internal data insights to improve customer experience and business outcomes. “Let’s Achieve Great Outcomes. TD SYNNEX is the partner that helps unlock business results for all.” Candidates from Colombia, Dominican Republic, Guatemala, Costa Rica, and Panama are encouraged to apply. What You’ll Do: Renewal Management: Ensure timely and accurate processing of subscription renewals for low-touch accounts via partners, minimizing churn. Customer Nurturing : Maintain ongoing, value-driven communication with customers to reinforce product benefits and encourage continued usage. Partner Enablement : Collaborate with distributor partners to streamline renewal workflows and provide guidance for customer success strategies. Internal Data Research : Analyze customer usage data, renewal trends, and account health metrics to identify risks and opportunities for...