Business Operations Manager

Job description

Overview Responsible for the documentation, analysis, and optimization of Accounts Payable processes and for the effective management, administration, and control of business functions at identified site(s). Helps to oversee the timely and effective execution of all services contracted by the client with senior management within CBPS and the client to optimize those processes to maximize efficiency, effectiveness and quality while reducing cost. Implements financial operations initiatives, leveraging relationships with CBPS experts, client business partners, technologies groups and benchmarking organizations to deliver best-in-class service. Manages and directs employees where applicable and is responsible for compliance with all policies and procedures. Responsibilities: - Responsible for all KPI, status and productivity reporting, in coordination with peers to drive initiatives and acquire data.Coordinates with IT on any system enhancements or upgrades. - Manage and oversee the documentation process, including process maps, desktop procedures, training manual and Quick Reference Guides. - Implement six sigma and LEAN methodology to analyze business processes to reduce errors, inc...