Claims Operations Assistant

Job description

Multi-state commercial insurance carrier is seeking a Claims Operations Assistant to provide support to the Claims department and perform other office tasks as needs dictate, based in the Long Beach, NY location. Key Accountabilities/Deliverables: Answers and initiates telephone calls and provide customer service as required Index policies to determine if a new claim needs to set up or if there is an existing claim forward the call to the correct Examiner. Sets up and enters new claims into claims management system. Inputs and reviews notes/diaries in claims management system as instructed. Order PR and order Appraisals. Reviews, prepares, creates, and/or sends letters, reports, and forms. Other activities/projects as assigned. Assist Clerical when needed. Technical Knowledge and Understanding: Basic proficiency in Microsoft Office including Word, Excel, Outlook Experience: High school diploma 6 months of clerical or customer service experience required Experience working within an insurance environment preferred Candidates with fluency in Spanish preferred Excellent oral and written communication skills Strong organizational skills: Ability to work in a team environment The expect...