Social Media Manager, Social Reputation

Job description

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The community you will join: The Channel Communications team at Airbnb is responsible for driving positive conversation and buzz about Airbnb via social media, influencers, and more. We are dedicated to maintaining and protecting our brand reputation across all social media channels. The difference you will make: The Social Reputation team is seeking a Social Media Manager to lead a cross-regional team and safeguard Airbnb’s narrative across social platforms. The ideal candidate is a social media native with expertise in social listening and a demonstrated ability to respond swiftly to emerging issues and crises. We’re looking for someone with a proven track record in team management, capable of juggling multiple projects and tasks, who is proactive in problem-solving, excels in stakeholder relations, and thrives under tight d...